A Planet Convergence Company
Scalable. Simplified.
Global IT Excellence.
Delivering customized network services, enterprise technology solutions, and business-centric IT enablement across 130+ countries since 2017.
200+
In-house Experts
1000+
Global Resources
130+
Countries Covered
99.99%
SLA Achievement
IN India
AE UAE
EU Estonia
US USA
GB UK
Who We Are
Built for Global Scale,
Designed for Your Business
Established in 2017, GlobalXperts is a Planet Convergence company delivering customized network services and scalable IT solutions worldwide.
Established
2017
Offices
India · UAE · EU · USA · UK
Certifications
ISO 27001 · GDPR · ITIL Compliant
Infrastructure
Dedicated NOC & Service Delivery Centres
Team Strength
200+ In-house · 1000+ Global Resources
Group Companies
GlobalXperts Technology Pvt LtdIndia
GlobalXperts Technology OUEstonia
GlobalXperts Technology FZCOUAE
Planet Convergence, LLCUSA
Planet Convergence LtdUK
Global Presence
Operating Across
Strategic Regions
A strong international footprint backed by local expertise, a certified engineering network, and deep industry knowledge.
Diverse Geographies
- Operational presence in India, UAE, EU, USA, and UK
- Strong global professional and client network
- 1500+ certified engineers in 130+ countries
- Coverage by country, region, and metro areas
Skilled Global Team
- 200+ experienced professionals on board
- Access to 1000+ skilled resources worldwide
- Expertise across multiple industries and technologies
- Rapid deployment of talent globally
- Scalability, innovation, and business continuity
Localized Expertise
- Tailored solutions for regional market needs
- Deep understanding of local regulations & compliance
- Adherence to industry standards and cultural nuances
- Supports clients in optimizing performance
- Enables sustainable growth across diverse markets
Trust & Compliance
Certifications &
Compliance
ISO 27001
Ensures stringent data security and operational excellence. Our processes meet the highest international information security standards.
GDPR
Adhering to data protection and privacy regulations worldwide. Full compliance with European data protection requirements.
ITIL
Streamlined IT service management for reliable operations. ITIL-aligned processes ensure consistent, quality service delivery.
What We Do
Services &
Solutions
A comprehensive portfolio covering every dimension of enterprise IT — from infrastructure to AI-powered automation.
IT Professional Services
Remote & onsite services covering hardware configuration, deployment planning, borderless networks, cloud/datacenter/virtualization, collaboration (UC, IP Telephony, Telepresence), and EUC/enterprise productivity.
Global Field Engineering
Survey, stage, install, floor walk services with 99.5% SLA achievement. 1500+ certified engineers across 130+ countries with L1–L3 support, MACD, 24x7, NBD coverage.
Managed Support Services
Holistic IT management covering server, web, database, network, security, and IPT & collaboration. Integrated NOC and SOC for end-to-end protection with 99.99% SLA.
Help Desk for EUC
Centralized desktop services, remote desktop control & support, asset management, desktop application support, application packaging, OS recovery, and EUC rollout services.
Network Infrastructure
End-to-end network services: site survey & assessment, network design & planning, deployment & installation, integration & connectivity checks, migration/cutover, testing & validation, monitoring & optimization.
Enterprise Cyber & Network Security
Comprehensive security covering data protection & privacy, cyber & infra security (SOC, network security, identity & access), GRC audits, and cloud security.
Cloud Integration Services
IaaS, PaaS, SaaS, and Hybrid environments. Supports Azure, AWS, GCP, Office 365, Azure Microservices containers, cloud migration lift & shift, and AI chatbot integration.
Cisco Collaboration Migration
Using the Tuki tool to streamline Cisco UCM to Webex migrations, PBX to Cloud transitions — reducing migration time, improving efficiency, and delivering scalable CoE frameworks.
Smart Resourcing
Workforce planning & organization, talent acquisition & management, workforce development & training, and workforce analysis & reporting — all powered by AI-driven talent management platforms.
IT Equipment Logistics
Air freight, ocean freight, import & export services with customs compliance expertise, and flexible 3rd country shipment management through a global logistics alliance partnership.
AI Based Solutions
Automate complex workflows, leverage advanced AI technologies, intelligent chatbots & recommendation engines, predictive analytics, and industry-specific AI product customization.
Dedicated CoE
Centre of Excellence for professional services, smart hand services, warranty & part replacement support — with lab & simulation environments and continuous improvements for long-term client relationships.
Network Infrastructure
End-to-End Delivery
Lifecycle
From the first site assessment to ongoing optimization — we manage every phase.
01
Site Survey & Assessment
Comprehensive site evaluation
02
Network Design & Planning
Architecture & capacity planning
03
Deployment & Installation
Hardware & software deployment
04
Integration & Connectivity
Checks & validation
05
Migration / Cutover
Seamless execution
06
Testing & Validation
Quality assurance
07
Monitoring & Optimization
Continuous improvement
08
Training & Ongoing Support
Knowledge transfer
Technology Ecosystem
Technologies
Covered
Multi-vendor expertise across the full enterprise technology stack — from edge to cloud.
UC / Collaboration
Cisco
Polycom
Webex
Microsoft Teams
Network Security
Palo Alto
Cisco
Fortinet
Cloud
Microsoft Azure
Amazon AWS
Google Cloud (GCP)
SD-WAN & Networking
Arista
Cisco IWAN / SD-WAN
Silver Peak
End User Computing
Microsoft (Windows)
Apple (macOS / iOS)
Linux
Data Center
HPE
Dell / Dell EMC
Cisco / Arista
OEM Coverage
Multi-Vendor
OEM Coverage
Full-stack OEM support across cloud, storage, Microsoft, database, virtualization, and operating systems.
Cloud
Microsoft Azure
Amazon AWS
Alibaba Cloud
Google Cloud
Oracle Cloud
Storage
NetApp
HPE
Dell EMC
IBM
Lenovo
Hitachi
Microsoft
Microsoft 365
Windows Server
SharePoint
SQL Server
MS Teams
Database
Oracle
MySQL
PostgreSQL
MongoDB
Virtualization
Microsoft Hyper-V
VMware
Citrix
Oracle VM
OpenStack
KVM
Operating Systems
Windows Server
Windows 10 / 11
Red Hat
CentOS
AIX
How We Work
Flexible
Engagement Models
Choose the pricing and delivery model that best fits your project, team, and budget requirements.
Professional Services
›
Consolidated pricing – project based›
Time and material pricing (hourly)›
Technology-based team engagementManaged Services
›
Smart Resourcing (Monthly FTE)›
Shared Resources (Time and Material)›
Technology-based team engagementField Engineering Services
›
Hourly, half-day, and full-day models›
SLA-based smart-hand model›
Project-based consolidated pricingOur Talent
Types of
Resources
Certified professionals across project management, infrastructure engineering, consulting, and cybersecurity.
Project & Program Managers
Certified Leadership
- PMP certified project managers
- Prince 2 certified professionals
- ITIL certified managers
- End-to-end program delivery
Infrastructure Engineers L1–L3
Implementation Experts
- Remote support specialists
- Implementation support
- Migration support engineers
- Level 1, 2, and 3 equivalent
Consulting Engineers
Strategy & Security
- Network audit specialists
- Plan, design, implementation
- Migration consulting
- Cyber Security Engineers
Proprietary AI Platforms
AI-Powered
Product Suite
Built in-house to solve real operational challenges — from hiring to field management to workforce productivity.
DVĀR
AI-Powered Talent Platform
✓
AI Candidate Evaluation: Instantly analyzes interview responses vs. résumé & JD
✓
Automated Scheduling: Smart interview scheduling to reduce manual effort
✓
Analytics Dashboard: Real-time insights on interview activity & selection metrics
✓
User-Friendly UI: Dedicated dashboards for HR, candidates, and departments
✓
Streamlined Workflow: Centralized tools for faster decisions and coordination
FIELD AI
Field Engineering Management App
✓
Role-Based Access: Admin, Manager, Engineer, and Client portals
✓
Real-Time Dashboards: Projects, schedules, engineer availability & progress
✓
AI Task Prioritization: Performance insights and smart resource allocation
✓
Live Engineer Tracking: Location tracking & interactive project timeline
✓
Complete Logs: Check-in/out, voice notes, image capture & expense reports
PRODUCTIVITY TRACKER
AI Timesheet & Productivity Portal
✓
Real-Time Tracking: Timesheet & task tracking with automatic productivity calculation
✓
Secure Verification: Location and image capture-based verification
✓
AI Insights: Analytics for performance visibility across teams
✓
Multi-Role Dashboards: Admin / HR / Auditor dashboards for reviews
✓
Smart Reminders: Alerts for low productivity and pending entries
Product Range
Our Cabling
Solutions
10
01
CAT 5E, CAT 6 & CAT 6A Solid Cable
High-performance network cables for stable data transmission in structured cabling systems.
View product
02
Patch Cord
Reliable ethernet patch cords ensuring secure connectivity between network devices and panels.
View product
03
Keystone
Modular connectors for efficient network terminations in patch panels and face plates.
View product
04
Surface Mount Box
Durable mounting boxes providing organized housing for keystone jacks and connectors.
View product
05
Patch Panel
Rack-mount panels that simplify cable organization and structured network management.
View product
06
Face Plates
Wall plates designed to securely hold keystone jacks with a clean installation finish.
View product
07
Speaker Cables
High-quality cables for clear and reliable audio signal transmission in sound systems.
View product
08
Single Mode Fiber Cable
Fiber optic cables engineered for high-speed data transmission over long distances.
View product
09
Fiber Patch Cord
Precision optical patch cords providing low signal loss and reliable fiber connectivity.
View product
10
LIU (Light Interface Units)
Fiber management units for organized fiber termination and efficient routing.
View product
Centre of Excellence
Dedicated CoE —
Impactful Outcomes
A dedicated Centre of Excellence supporting leading OEM technology customers with professional services, smart hand services, warranty and part replacement support.
Core Objectives
Streamlined Processes
Tailored Solutions
Efficient Service Delivery
Aligned with Latest Advancements
Lab & Simulation Environment
- Simulation of various service scenarios
- Technical trials to refine troubleshooting and repair skills
- Advanced testing and validation before service delivery
Operational Efficiency Gains
- Shortened troubleshooting times
- Faster and more accurate issue resolution
- Streamlined support processes that optimize resource allocation
Elevating Customer Satisfaction
- Consistently high-quality, proactive service
- Engineers equipped to resolve complex issues efficiently
- Continuous improvements that foster long-term relationships
Transportation & Logistics
Global IT Equipment
Logistics
Seamless logistics solutions through a trusted global logistics alliance — tailored to meet the needs of global IT businesses across key international markets.
Freight Forwarding
Air freight — fast, reliable, and secure for time-sensitive goods. Ocean freight — cost-effective solutions for bulk and containerized cargo shipments.
Import & Export Services
Efficient handling of cross-border IT equipment shipments with deep expertise in customs compliance across all major international markets.
3rd Country Shipments
Flexible logistics management for shipments originating from or destined for third countries with real-time tracking and supply chain visibility.
Why Choose Us
Adding Value to
Our Customers
From planning to execution, all under one roof — with dedicated support, certified engineers, and processes built around your success.
Dedicated Account Manager as SPOC — one point of contact for all your needs
From Planning to Execution all under one roof — seamless end-to-end delivery
Verified, Badged and Certified Engineers — trusted talent at every site
Secure Communication Channel for clients, engineers, and customers
Activity Control via Centralized Service Delivery Centre — full operational visibility
Multiple SLAs — 4Hrs / NBD / SBD — choose the response that fits your business
Engineer's Safety Compliances and Measures — protection on every site
Accurate Site Visit Records and Reports — full documentation and audit trail
24x7 Helpdesk across Multiple Cities — business continuity guaranteed
Get in Touch
Let's Work Together
Ready to simplify and scale your IT operations? Our team is here to help.